Admissions Counselor
Job Description
Posting Number
PG194303SPInternal Recruitment
NoWorking Title
Admissions CounselorAnticipated Hiring Range
$41,000 - $43,000Work Schedule
Monday - Friday, 8:00 am - 5:00 pm; some weekends on occasion required (for travel and special events)Job Location
Raleigh, NCDepartment
AdmissionsAbout the Department
The primary function of the Undergraduate Admissions office is to identify, attract, and enroll first year and transfer students with outstanding academic ability and potential. The department’s efforts are commensurate with NC State University’s annual and long-term enrollment goals for the University.
Essential Job Duties
The purpose of this position is to assist Undergraduate Admissions in identifying, recruiting and enrolling a new academically strong student class each academic year. Admissions counselors provide customer service, support and recruitment to prospective students, families and stakeholders (school counselors and college bound organization contacts especially). They will process applications and supporting materials, in addition to articulating admissions policies and procedures to students, parents and counselors.
Additionally, admissions counselors review academic credentials of first-year and transfer applicants to make appropriate decisions regarding admissibility to the University. They will also manage customer service inquiries for the office (email, phone calls, in person) and maintain excellent customer service for prospective students, applicants and their associated contacts with NC State.
Additionally, admissions counselors review academic credentials of first-year and transfer applicants to make appropriate decisions regarding admissibility to the University. They will also manage customer service inquiries for the office (email, phone calls, in person) and maintain excellent customer service for prospective students, applicants and their associated contacts with NC State.
Other Responsibilities
- Represent NC State University to prospective students, parents and stakeholders by participating in such events including high school visits, college fairs and recruitment events.
- Extensive contact with the public by phone, email, and in person (within and outside of North Carolina).
- Extensive travel, both in state and out of state, and considerable public speaking. Weekend work will be occasionally required (for travel and special events).
- Assist with office operations and administrative duties daily including but not limited to answering phone calls, greeting campus visitors, responding to email inquires, application processing, transfer credit processing and assisting with other special projects.
- Present information sessions each week on campus for prospective students and their parents.
- Counsel prospective students and their families, providing information about the University and its programs of study and admission standards, policies and procedures.
- Review academic credentials of freshmen applicants to make appropriate admissions decisions, based on a holistic review of the application and supporting documents, including specific degree requirements and student characteristics which would indicate success in these areas of study.
- Majority of work is conducted in person, with occasional remote work throughout the year.
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Ability to exercise judgment and work independently.
- Excellent interpersonal skills with the ability to work creatively, collaboratively, and effectively as a team member.
- Strong organization and time management skills to ensure scheduled deadlines.
- Computer proficiency – ability to learn and use computerized management information systems (databases).
- Demonstrated ability to make accurate and consistent interpretations of a broad variety of academic and/or administrative policies and procedures.
- Ability to exercise good judgment and discretion, particularly in matters relative to sensitive or confidential student records, personnel or organizational matters.
- Work requires in-depth analysis and counseling skills along with independent judgment and discretion to render appropriate admissions decisions in an increasingly competitive market.
- Flexibility to travel for extended periods.
- Ability to lift up to 50 pounds occasionally, with or without reasonable accommodation.
Preferred Qualifications
- Experience in a University work setting
Required License or Certification
- NC Driver’s License or ability to obtain one within 60 days of start date.
Valid NC Driver's License required
YesCommercial Driver's License Required?
NoJob Open Date
10/25/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
11/01/2024Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume”.
Special Instructions
Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.
Position Number
00102095Position Type
SHRAPosition Classification Band Title
Student Services SpecialistPosition Classification Band Level
ContributingPosition Classification Salary Range
$ 33,540 - $ 90,156Salary Grade Equivalency
GN05Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
320101 - AdmissionsAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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