Your Role

Come join Blue Shield's dynamic Enterprise Learning organization, where we develop learning solutions to ensure employees can perform their jobs, enable the business to further our mission, and serve as a strategic partner to talent mobility through innovative learning strategies and solutions. This Learning Developer, Experienced, will report to the Manager of Learning Development (for Customer Experience, Operations, Pharmacy & Provider Dispute Resolution).

Your Work

In this role, you will:

• Perform learning needs analysis and determine appropriate learning solutions for a variety of learner types with varying skill levels
• Create simple/moderately complex instructor-led training materials about processes and systems for instructors to teach from
• Format materials for readability, to create clear graphics from screenshots, and use templates for continuity
• Create hands-on practice exercises and assessments
• Work with subject matter experts within and outside of Enterprise Learning to create and deliver a training plan, including how to measure effectiveness of the course
• Work with Learning Stakeholder Management team, leadership, Subject Matter Experts (SMEs), Facilitators, Technical Communicators, and other Learning Developers to create comprehensive learning materials and programs
• Work with Supervisor and Learning Stakeholder Management team to manage workload and collaborate with a networked team to develop and implement training programs.
• Build learning solutions including designing and developing instructor led materials focusing on processes and systems for facilitators to teach in live virtual training. Learn how to create eLearning courses with on the job training.
• Build and maintain strong partnerships across all business units and Enterprise Learning teams.
• Work with project teams to perform learning needs analysis, determine appropriate learning solutions for a variety of learner types with varying skill levels, learning plans, instructor led training, and job aids.

Your Knowledge and Experience

• Requires a college degree or equivalent experience and 3 years of prior relevant experience
• Requires practical knowledge of job area typically obtained through advanced education combined with experience
• Requires strong writing, analytical, and problem-solving skills
• Requires basic knowledge of instructional design and adult learning theory, typically obtained through education combined with experience
• Requires ability to format materials for readability, to create clear graphics from screenshots, and to use templates for continuity
• Requires basic knowledge/understanding and some experience using SnagIt or other graphics programs. Experience using Articulate Storyline is a plus
• Requires basic understanding of instructor led delivery, how adult learners experience and process new learning, and how to create learner engagement

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

Pay Range

The pay range for this role is: $ 66770.00 to $ 93390.00 for California.