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Up to 27 hours per week

Monday through Thursday, working until 5PM

Do you have outstanding customer service skills? Lincoln Land Community College (LLCC) is currently accepting applications for a part-time Education Services Representative at our Jacksonville location. This position exists to provide support in a multitude of student service areas for students, faculty and staff in complex situations including, but not limited to, admissions, registration, cashiering, appointment scheduling, student testing, bookstore, records, and financial aid. This is a frontline position, often being the students’ first face-to-face impression of LLCC, with the primary responsibility of facilitating the necessary student services. In order to accomplish this, it will be required that the person holding this position have an extensive and varied knowledge of college policies and procedures and the functions of all departments within the Student Services division.

This is an up-to-27 hour per week, non-benefited position. Work schedule will be Monday through Thursday, working until 5PM. Starting pay will be $19.53 per hour.

LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.

Employment is contingent upon the successful completion of a criminal background check and drug-screen.

This position will be open until filled; however, applications must be received on or before July 7, 2024, to be considered during the initial review window. Interviews for this position July 10 and July 11 with an anticipated start date beginning of August.

Transcripts are required for this position and should be uploaded to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.

If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions.

Lincoln Land Community College

ATTN: Human Resources

P.O. Box 19256

Springfield, IL 62794

Act as front-desk receptionist to all incoming calls and visitors; answer telephone, take messages, provide accurate information and refer callers to appropriate personnel for further assistance; and maintain location appointment calendars.

Provide a variety of student services, including admissions, registration, assisting students navigating the enrollment process, cashiering, student testing, appointment scheduling and answering basic financial aid questions.

Assist Outreach Center staff with ad hoc projects.

Provide clerical support to facility staff and faculty members including maintaining files and records.

Assist students in the procurement of textbooks and other classroom materials.

Process requests for transcripts.

Assist in the college planning and assessment process by developing annual work unit objectives that impact long-range priority goals.

Perform other duties as assigned.

Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor.