Job Description

This is a pool of applicants for any Educational Technology Services temporary positions that may become available within the Foothill - De Anza Community College District.  Applications submitted to this temporary pool will be screened by HR for minimum qualifications.  After your application has been screened you will receive an e-mail notification regarding your status.

Possible positions that may fall under this Educational Technology Services temporary pool are:

• Technical Support I - III 
• Technical Specialist 

The job descriptions for each job title are:

• Technical Support I – Perform technical work in computer operations, maintenance an/or repair of a variety of technical equipment.  Assigns and delegates authority as necessary for proper technical operations.  Position works with direct supervision.
• Technical Support II – Perform skilled work in identifying, analyzing programming requests; provide solutions for a variety of complex problems, test system, troubleshoots problems; or, directs, coordinates, designs, repairs and maintains technical equipment (i.e. television engineer).  Position works with minimal direct supervision.
• Technical Support III - Perform advanced work in identifying, analyzing programming requests; provide solutions for a variety of complex problems, test system, troubleshoots problems; or, directs, coordinates, designs, repairs and maintains technical equipment (i.e. television engineer). Position works with little to no direct supervision.
• Technical Specialist – Analyzes, designs, implements network services, databases, high-speed networks, or special project applications.  Establishes protocols and determines standards.  Determines needs and requirements. Serves as an expert in the technology field.

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