Job Description

Are you passionate about supporting cutting-edge tools that help development teams collaborate more efficiently and securely?

Do you have an eagerness to dive into the DevSecOps field, working hands-on with tools like GitLab and Jira to support high-impact software projects? 

If you answered "Yes", we're looking for someone like you to join our growing Engineering Applications Service Team in the Information Technology Services Department (ITSD) at APL. ITSD is ranked as one of Computerworld's Top Places to Work in IT now for 6 years running!

As a DevSecOps Applications Support Engineer, you will play a crucial role in supporting and optimizing the applications our teams rely on for secure, high-quality software development. You’ll provide operational support for our DevSecOps toolchain and collaborate with cross-functional teams to solve technical challenges, all while enhancing your skills in a rapidly evolving field. This role includes the following key responsibilities:

• Provide Technical Support for DevSecOps Applications
• Offer day-to-day technical assistance and troubleshooting for tools such as GitLab, Jira, and other DevSecOps platforms
• Collaborate with developers, security teams, and operations to resolve technical issues and support DevSecOps best practices
• Manage user access controls, licensing compliance, and ensure smooth tool usage across teams
• Respond to questions about tool features, functionality, and implementation to promote best practices
• Monitor and Enhance Toolchain Performance
• Ensure the reliability, performance, and scalability of supported applications, proactively addressing issues
• Assist teams in integrating tools into their CI/CD pipelines, working closely with DevOps and IT teams to continuously improve operations
• Document Processes and Knowledge
• Maintain and update documentation for system configurations, processes, and troubleshooting guides to promote knowledge-sharing
• Stay Current and Drive Improvement
• Stay up to date on emerging technologies, trends, and best practices in DevSecOps
• Continuously research and propose automations or enhancements to improve tool performance and operational support
• Attend industry events, training sessions, and conferences to grow your expertise

You'll meet our minimum qualifications for the job if you ...

• Have a Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field
• Are familiar with DevSecOps processes (e.g., version control, automated testing, CI/CD) and tools like GitLab, Jira, Jenkins, Docker, or similar platforms
• Are eager to learn and grow in DevSecOps practices
• Have experience working with programming languages such as Python, Java, C#, SQL, or similar
• Are able to obtain Secret level security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.

You'll stand out if you ...

• Have internship or work experience in a DevSecOps or SRE role, with exposure to tools like GitLab, Jira, Artifactory, Azure DevOps, or Jenkins
• Have experience in Linux and/or Windows system administration, including basic scripting (e.g., Bash, PowerShell, Python)
• Understand cloud platforms (AWS, Azure, GCP) or ization technologies like Docker and Kubernetes
• Are knowledgeable about security best practices, integration technologies, or middleware systems
• Have familiarity with graph databases (Neo4j, GraphQL) and/or software development technology stacks

Why work at APL?

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

At APL, we celebrate our differences and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at http://www.jhuapl.edu/careers.

APL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law.

APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. Only by ensuring that everyone’s voice is heard are we empowered to be bold, do great things, and make the world a better place.

The referenced pay range is based on JHU APL’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis.

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