Job Description

The Operations & Facilities Management Department at Washington University School of Medicine is committed to delivering a comprehensive range of services to support the medical campus.

We oversee maintenance and operations for 65 buildings, covering more than 11.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the world’s highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management.

Furthermore, as the School of Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors.

Assists with enforcement of university policy/procedures. Patrols facilities and campus. Reports situations to the communications center. Receives calls for service from the communications center. Provides a variety of logistical and administrative tasks as needed to support the daily missions of the department.

Job Description

• Provides internal/external patrol for university properties reporting safety or security issues to Dispatch. Receives/compiles information for incident reports on minor, non-criminal incidents.
• Responds to situations and assists response personnel. Assists in investigations. Provides events support with block-offs, traffic direction and pedestrian safety.
• Conducts building checks which includes checking access control devices, door locks and looking for any possible safety or security issues. Reports any discrepancies to Dispatch. Conducts escort van operations and outdoor safety checks. Provides support to the Emergency Management for fire drills and assists with fire extinguisher and AED checks.
• Locks/unlocks doors to permit entry at appropriate times. Provides mail and package delivery daily for department. Performs other administrative duties as directed.
• Takes possession of found property, attempts to locate owner, and secures said property according to established policy.
• Provides backup and relief in the Communications Center as necessary.
• Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Continuous movement throughout the Medical School Complex with need for flexible hours.
• Short notice schedule changes due to manpower needs.
• Ability to work in varying weather patterns.
• Response Officers/Bike Patrol Officers perform duties in the established uniform and primarily on foot.
• Officers assigned to the Bike Patrol or other special duty may be provided with a bicycle or motor vehicle.
• Ability to travel to various on- and off-campus locations.

Physical Effort

• Typically standing or walking.
• Typically running or climbing.
• Typically bending, crouching, stooping.
• Occasional lifting (up to 50 lbs.).

Equipment

• Office equipment.
• Special law enforcement and safety devices.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

St. Louis Metropolitan Security License - St. Louis City/St. Louis County, St. Louis Metropolitan Security License - within 30 days of hire - St. Louis City/St. Louis County

Work Experience:

Customer Service (1 Year)

Skills:

Not Applicable

Driver's License:

A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

More About This Job

Required Qualifications

• Ability to obtain and maintain a St. Louis Metropolitan Security License within 30 days of hire.
• Must obtain and maintain a Missouri Class E or Illinois Class D Driver’s license within 30 days of hire.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Compliance Support, Computer Literacy, Criminal Justice Studies, Cross-Functional Teamwork, Customer Service, Information Collection, Law Enforcement, Military Operations, Oral Communications, Organizational Commitment, Professional Integrity, Safety Standards, Security Practices, Strive for Excellence, Teamwork, Written Communication

Grade

G05-H

Salary Range

$17.03 - $24.61 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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