Calpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Its fleet of 77 power plants in operation represents over 27,000 megawatts of generation capacity. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states and Canada. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.

The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity.

Community Choice Aggregation (CCA) programs are a rapidly growing segment of the California electricity market. CCAs, formed by local governments, procure a higher percentage of renewable energy and use the utility's power lines to distribute the energy to their customers. Calpine Energy Solutions provides CCAs with data management, project and program support, and account and contact center services, which are operationally critical to their success.

Job Summary (includes but is not limited to the following, other duties may be assigned)

The CCA Project Manager is responsible to communicate and coordinate with internal operational teams, accurately capturing requirements and concerns for custom projects, programs, new controls, and facilitate Business Continuity Planning (BCP). The CCA Project Manager ensures a high level of project coordination while ensuring that Operational needs are addressed. As projects and customizations move from initiation to implementation, the CCA Project Manager involves the appropriate operational and IT teams and ensures new processes, reporting, or deliverables are handed off successfully to Operations or IT. The CCA Project Manager contributes to executive management by keeping a proactive pulse on utility-wide initiatives that will significantly impact operational requirements. The CCA Project Manager builds strong relationships with clients, internal teams, local utility contacts and providing training, mentorship, and clearing obstacles for team members. The CCA Project Manager provides support to the Vice President of CCA Operations, assists in a back-up capacity, and is responsible for the following critical functions:

Job Responsibilities

Operational Project Management (60%)

• Coordinate operational back-office projects with focus on process refinement and improvement. Provide work direction, facilitate collaboration, and work with teams to update Standard Operating Procedures (SOPs).
• Communicate and collaborate with utilities, Commercial Operations, Operations, and IT teams as primary operational contact regarding new projects or programs. Provide a high level of customer service using strong written and verbal communication.
• Participate in client presentations and attend industry related conferences to remain aware of CCA initiatives.

Participate in utility and CCA-wide reoccurring meetings and phone calls, speak on behalf of operational needs and provide expertise. Respond to utility and client emails to ensure timely and accurate communication and set reasonable expectations and milestones.

• Complete planning, set milestones, and oversee project progress, coordinate and organize internal and external requirements gathering, research new programs, provide recommendations, and escalate items of concern to management. Contribute to internal roadmap discussions and planning.
• Draft and finalize Ad-hoc Client Agreements outlining requirements, items in and out of scope, and cost estimates based on client and internal management input. Ensure internal sign-off of key stakeholders.

Record Management & Quality Control (20%)

• Oversee coordination for annual Business Continuity Plan review and updates with management across the CCA organization. Facilitate employee information updates and process or system updates as needed.
• Manage Quality Control review process. Attend regular audit meetings, monitor deadlines, ensure team communicates process updates and corrections and meets deadlines.
• Oversee record updates and collection, ensuring internal teams meet deadlines. Provide expertise to internal teams. Provide work direction to employees responsible for records management and operational retention.
• Review existing controls, recommend control updates, minimize deviations, review final audit narratives and report to ensure accuracy. Participate as operational lead in annual client reviews of the final report, provide expertise and distribute feedback internally.
• Participate in annual ISO 9001 Audit process, as needed.

Organizational Understanding & Operational Support (20%)

• Provide support and back-up to the Vice President of CCA Operations. Provide back-up and support as requested for supervisors and senior analysts. Provide expertise and project tracking assistance for Operational and Development teams as needed.
• Delegate, educate, and train employees as needed. Contribute to a positive work environment, lead productive meetings. Develop action plan to achieve objectives; set high standards of performance.
• Drive process improvement, process re-design, enhancements, and efficiencies.
• Practice high ethical standards; be accountable for such things as time, communication, statistics, organizational understanding and business knowledge.
• Demonstrate the ability to work independently and maintain flexibility to adapt well to change.
• Gain an understanding of how organizational tasks and systems have a broader impact to the business.

Job Requirement

• Education Level - Bachelor's Degree required, Master's Degree preferred (or relevant experience)
• Work Experience - 5 years of relevant experience in the energy industry preferred
• Available to Travel (as needed)

Specific Job Skills:

• Organized and detailed oriented
• Strong Verbal and Written Communication
• Analytical with data, innovative with client-friendly solutions
• Diplomacy and sense of urgency
• Ability to retain multiple facets of program information

Computer/Technical Skills:

• Data Entry Skills
• Intermediate to Advance Level Excel Skills
• Proficient in organizing outlook settings
• Proficient Microsoft Dynamics CRM
• Proficient with keyboard shortcuts
• Proficient with Nexant Revenue Manager

Salary Information - Position eligible for annual bonus.

Salary range $88,681 - 130,804

Additional Calpine Information

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

• Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to hrrecruitment@calpine.com. Determination on requests for reasonable accommodation are made on case-by-case basis.

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