Case Manager, Women's Health
Job Description
Impact Lives, Impact Community
Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.
General Job Description
The Women's Case Manager will provide breast and gynecological support services to our patients. This position will process referrals on a first-in first-out basis, schedule patient appointments, obtain patient reports, and provide support services as needed.
Job Roles* Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards. Assists in preparing reports as required.
* Follow-up on 100% of all positive results for cancer within 72 hours and DETEC cases must, within two months respectively.
* Provides supportive services such as eligibility determination, enrollment assistance, and patient education.
* Reports data to supervisor daily and meets minimum productivity standard daily.-
* Tracks and manages patients to ensure timely care needs are completed and follow-up care is received as indicated and documented.
Education/Certifications/Licenses/Registrations
* Ability and means to travel as needed in a timely manner within San Diego County. DRIVER REQUIREMENTS: Requires an active Class C California driver's license, proof of liability insurance at $100,000, on vehicle used. No more than 2 points in past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony * Driving within 5 years. No license revocation in 7 years.
* Bachelor's degree in a health-related field required or 4 years of experience in healthcare.
Experience/Specialized skills (including Language)
* Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).
* Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
* Bilingual in English/Spanish Preferred
* Excellent interpersonal and customer service skills.
* Excellent written and verbal communication skills.
* Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.
Physical Requirements/Working Environment
Bending (neck): RARELY (0-1 HRS)
Bending (waist): NEVER
Carrying 0 - 10 lbs: RARELY (0-1 HRS)
Carrying 11 - 25 lbs: NEVER
Carrying 25 - 50 lbs: NEVER
Carrying 51 - 75 lbs: NEVER
Carrying 75 lbs: NEVER
Climbing (ladder): NEVER
Climbing (stairs): RARELY (0-1 HRS)
Driving: To drive from one clinic or another, or in the community: INCIDENTAL DRIVING (LESS THAN 3 DAYS/WEEK)
Exposure to blood borne pathogens and biohazards: NO
Exposure to dust, gas, fumes, or chemicals: OFFICE SUPPLIES
Fine manipulation: FREQUENTLY (3 - 6 HRS)
Kneeling: NEVER
Lifting 0 - 10 lbs: RARELY (0-1 HRS)
Lifting 11 - 25 lbs: NEVER
Lifting 25 - 50 lbs: NEVER
Lifting 51 - 75 lbs: NEVER
Lifting over 75 lbs: NEVER
Power Grasping: RARELY (0-1 HRS)
Pulling 0 - 10 lbs: RARELY (0-1 HRS)
Pulling 11 - 25 lbs: NEVER
Pulling 25 - 50 lbs: NEVER
Pulling 51 - 75 lbs: NEVER
Pulling over 75 lbs: NEVER
Pushing 0 - 10 lbs: RARELY (0-1 HRS)
Pushing 11 - 25 lbs: NEVER
Pushing 25 - 50 lbs: NEVER
Pushing 51 - 75 lbs: NEVER
Pushing over 75 lbs: NEVER
Reaching (above shoulder level): RARELY (0-1 HRS)
Reaching (below shoulder level): FREQUENTLY (3 - 6 HRS)
Repetitive use of hand: CONSTANTLY (6+ HRS)
Simple Grasping: FREQUENTLY (3 - 6 HRS)
Sitting: CONSTANTLY (6+ HRS)
Standing: OCCASIONALLY (1 - 3 HRS)
Twisting: NEVER
Use of Personal Protective Equipment: NO
Walking: OCCASIONALLY (1 - 3 HRS)
Working around equipment and machinery: Office equipment
Ages of Patients Served: N/A
In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.
$21.00 - $26.88If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)
Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, religion, physical and mental disability, sex, including pregnancy, childbirth and related medical conditions, age, genetic information, language preference/ability, citizenship status, marital status, sexual orientation and gender identity, AIDS/HIV, medical condition, political activities or affiliations, military or veteran status, or status as a victim of domestic violence, assault, or stalking.
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