Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Family Health Centers of San Diego is looking for a Clinical Site Manager, Physical Rehabilition Services who provides operational management to include administrative and clinical oversight to Physical Rehabilitation Services and activities at assigned clinics. Will dedicate 60% of time providing direct patient care as a Physical Rehabilitation Services clinician. Actively demonstrate passion in providing caring, high-quality care to a diverse patient population with a special commitment to the uninsured, low income, and the medically underserved.

Responsibilities:

• Build positive relationships, inspire others to perform at a higher level, prepare career development plans and retain an accountable workforce.
• Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
• Provide/ensure staff receive all new hire and annual trainings on time.
• Administer day-to-day operations of assigned clinics, and/or assigned programs to include scheduling and patient service management.

• Establish operational objectives, and develop and implement plans for meeting tactical and strategic objectives as reviewed by senior management.
• Oversee administration of integrated care activities at assigned clinics to include data collection and report generation. Track site productivity and utilization rates. Monitor on-going revenue and expenses. Collect and analyze data, prepare necessary reports, and develop improvement plans as necessary.
• Provide direct patient services as appropriate within scope of licensure.
• In collaboration Physical Rehabilitation Services Senior Management Team, actively participate in organizational short and long-term planning and implementation activities.
• Oversee and directly participate in project planning, implementation, and assessment at assigned clinics.
• Complete all required documentation accurately, in a timely and thorough manner, in accordance with department standards.
• Ensure documentation complies with patients insurance requirements. In addition, monitor documentation of direct reports and assigned clinics to ensure maximum revenue realization.
• Work effectively as member of a multi-disciplinary treatment team.
• Communicate effectively with providers, physicians, case managers, scheduling staff, and department leadership in a timely and appropriate manner.
• Review and maintain clinical guidelines.
• Assess quality of clinical care.
• Participate in clinical peer review.
• Advise on standards of care for clinical practice.
• Ensure applicable regulatory and department standards are met or exceeded on an ongoing basis (i.e., JCAHO, OSHA, Safety Standards, etc.).

• Ensure assigned clinics and/or programs are managed in a fiscally responsible manner to include grants implementation and requirements as directed in collaboration with other FHCSD departments and clinics as applicable.
• Ensure assigned site is well maintained and in compliance with FHCSD policies.
• Ensure work collaboratively with other managers in addressing and servicing difficult patients.
• Ensure Physical Rehabilitation Services staff are kept informed and adhere to policies and procedures that relate to the Physical Rehabilitation Services clinic.
• Participate in continuous improvement activities and ensure appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
• Perform other duties as assigned.

Requirements:

• Master's Degree of Physical Therapy, Chiropractic, or Acupuncture required.
• Current California state clinical licensure as Physical Therapist, Chiropractor, or Acupuncturist.
• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training.
• Possession of First Aid/CPR certificate issued by an authorized agency.
• 3 years leadership experience in Healthcare.
• 2 years experience leading or supervising in Clinical setting required.
• Ability to maintain good interpersonal interactions with clients and co-workers as a member of a multi-disciplinary community health team with a diverse multi-cultural population.
• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.

Rewards:

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)