Help us change lives

At Exact Sciences, we're helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

At Exact Sciences, we are cancer fighters. We are united by our mission to change lives by providing earlier, smarter answers. Through advances in cancer detection and treatment guidance, we will help eradicate the disease and the suffering it causes. The Lead Generation Associate (LGA) plays an important role in supporting the commercial organization by calling prospective accounts, triaging sales calls, and performing other sales related activities. This role will work closely with the assigned regional team to complement the activities and sales objectives for the region by generating new leads.

This role will primarily partner with our California market customer base which predominantly speaks Cantonese. We are seeking a candidate who is fluent in speaking, reading, & writing in Cantonese & English to communicate with these partnerships.

This is a fully remote role. It is supporting the west region but could be calling on Pacific, Mountain, and/or Central time zones.

Essential Duties

Include, but are not limited to, the following:

• Activate healthcare providers and medical customers by investigating leads, utilizing analytical insights and business opportunities to uncover potential new business.
• Effectively handle inbound, unsolicited prospect calls and triage to appropriate territory sales rep Screening Solutions Specialists or manager when necessary.
• Ability to sell virtually using remote sales tools & resources.
• Enter new customer data and update changes to existing accounts in the customer database (CRM).
• Make telephone sales presentations to multiple decision-makers within a variety of healthcare facilities.
• Work with the field sales team to assist in profiling accounts, generating leads, and meeting sales objectives.
• Conduct office onboarding.
• Review and create sales reports as necessary.
• Conduct business to the highest ethical and professional standards, consistent with Extract Sciences guidelines and policies and regulatory requirements and upholding the company mission and value through accountability, innovation, integrity, quality, and teamwork.
• Strong verbal and written communication skills including strong questioning and listening skills.
• Confident, professional, and creditable presence.
• Strong presentationskills:ability to effectively convey concepts in a clear, concise, and professional manner through telephone and face-to-face interactions.
• Excellent interpersonal, time management and organizational skills.
• Effective organizational and proactive problem-solving skills.
• Ability to work confidently in an environment of complexity and ambiguity.
• Productively and proactively contribute to a team environment, while demonstrating ability to manage workload and priorities independently.
• Ability to function productively within a fast-paced, multi-tasking, entrepreneurial environment.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work nights and/or weekends, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to travel locally, up to 10% of time based on business needs.

Minimum Qualifications

• Bachelor's degree Sales, Business Management, Marketing or, Science, or any other related field or 4 years relevant experience in lieu of degree.
• Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Fluent written & verbal communication skills in Cantonese & English.
• Previous sales, inside sale or account management experience.
• Expertise in computer technology that is specific to virtual sales.
• Experience in sales of medical devices or diagnostics.
• Experience working with primary care physician targeted customers.
• Background in commissioned, tangible product sales.
• Experience working with primary care physicians targeted customers.
• Ability to listen empathetically, understand information presented by people with different communication styles and different points of view, and mediate disagreements.
• Effective organizational and proactive problem-solving skills.
• Ability to work confidently in an environment of complexity and ambiguity.
• Ability to create value for others through the presentation of new processes and concepts.
• Able toproductively and proactively contribute to a team environment, while demonstrating ability to manage workload and priorities independently.
• Ability to function productively within a fast-paced, multi-tasking, entrepreneurial environment.
• Ability to work on telephone and on a computer simultaneously.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company's affirmative action program.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.